Billing
Our practice has a mixed billing policy, that means that we provide bulk billing and Private billing to our patients.
Our aim is to provide you with the best possible care and service. We would like you to feel that you are not rushed, and that staff and doctors attend to detail and take the time to solve your concerns.
Bulk Billing
We bulk bill valid Pensioner Card Holders pensioners, Health Care Cards holders and children 16 yo and younger.
Diagnostic Services
Diagnostic Pathology, Medical Imaging, UltraSound and several other specialist diagnostic services are not included in our medical consultation charges. These services are provided to all our patients by external highly specialized Australian laboratories. If you are not covered by Medicare Australia, the cost of these services will depend on the type of service the patient requires, however, various laboratories offers a number of payment methods to make it convenient to pay your account.
Private Billing
We provide private billing to all patients over 16 years of age, patients which are not Pensioner Card Holder, Health Care Card Holders, and those patients without a valid Medicare Card.
- The fee for our Standard Consultation is $85.00 and your Medicare rebate is $43.90
- The fee for our Long Consultation is $120.00 and your Medicare rebate is $84.90
New Patients Booking
All our NEW patient bookings are subject to a $50.00 deposit. The deposit is taken in person or over the telephone usually through a valid Credit Card or Debit Card. The following rules apply
- The deposit is refundable to the credit card holder if the new patient appointment is cancelled 48 hours or more before the date and time of the booked appointment.
- The deposit is not refundable if the new patient appointment is cancelled with less than 48 hours from the date and time of the booked appointment.
- At the end of a new patient appointment consultation, your deposit of $50.00 is used to offset your consultation fee. For example, instead of paying $85.00 or $120.00 the new patient fee is reduced by the deposit amount of $50.00.
- In the case of an appointment for a new Child under 16years of age or an appointment for a new valid Health Care Card Holder, we refund the $50.00 deposit at the end of their booked consultation and the consultation is Bulkbilled. If a Child under 16 or a Health Care Card Holder are new patients to our surgery, we still require their $50.00 deposit at the time of their first appointment booking.
- After the new patient has attended and paid for their first appointment and used their deposit, the new patient, does not require additional deposits for second and further appointments.
Payment Methods
We welcome payments in cash or electronic payments through our EFT-POS terminal. Cheques are not accepted.